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merid_1's avatar
9 months ago
Solved

GL tickets gone after game crashes

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? SM-S918B/DS
OS Version 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 662-972-793
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I'm farming my 2nd GL but have already lost 130 GL tickets due to game crashes. I start the battle but the game freezes on the loading screen and then the tickets are gone. It seems the game consumes the tickets/energy and then crashes before the battle has even started.
Steps: How can we find the bug ourselves? Not sure how reproducible this is or what causes it, seems random
Connection Type Mobile
Please select your region Europe
Country

This issue occurred on:
1x SLKR ult tier a few weeks ago
1x Rey tier 3 today
A couple of times on conquest battles but I didn't count

Connection type sometimes mobile sometimes wifi

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