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OmegaxBlitz's avatar
OmegaxBlitz
New Novice
29 days ago

Double Charged for Conquest Energizer Pack

Hi guys,

I bought the conquest energizer calender from the webstore and have been charged twice for it. is there anyone that isnt EA support that i can speak to about getting this money back? (Without chargeback as i dont want to be banned).

4 Replies

  • You need to create a in-game support request and ask for a refund.

  • OmegaxBlitz's avatar
    OmegaxBlitz
    New Novice
    29 days ago

    hi gunner, I have. it seems to be an ongoing issue that support are leading players in circles

  • OmegaxBlitz's avatar
    OmegaxBlitz
    New Novice
    28 days ago

    Is there any way this can be raised higher? An acknowledgement of the double charge with no resolution is pretty deflating

  • See I purchased the conquest pass and never got it, I was charged and everything. Online support said contact support in game but even once I’ve done that, there is no way to tell if my ticket was even created.

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