Forum Discussion

Not applicable

4 years ago

google points stopped working - you already got this item

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Android S20 OS Version 11 Ally Code: (Find it here: http://bit.ly/AllyCode ) 1...

bug

sinfulkim2

Not applicable

4 years ago

Still cant use play points been a week now

sinfulkim2

Not applicable

4 years ago

And now a new problem has happened I cant even buy packs in swgoh because knownits says already processing a previous transaction you have not been charged

EA_UltraSlide
EA QV Team
4 years ago
Hi guys,

Just to let you know, the team are still actively working on this one.
- gnugnu
  Not applicable
  4 years ago
  Thanks for your feedback on this issue.
  
  The issue now appears on the dev team trello and we should be able to see the progression of the fix from there : https://trello.com/c/ivnwA3nK/492-some-players-are-receiving-you-already-got-this-item-when-attempting-to-redeem-google-play-points
- tk8971
  Not applicable
  4 years ago
  I just started playing this game a month ago. It is December 11th and this issue is still broken. Redeemed my first two packs (rebel and small) yesterday afternoon. Took 16 hours for it to arrive in game. Tried to redeem more points this morning and I am getting the same error message.