Forum Discussion

nabokovfan87's avatar
6 years ago
Solved

Grand Arena - Cannot view locked roster

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus Two
OS Version 3.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 965-316-931
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Upon joining GACs, rosters are locked and recorded by the server for use in the event. However, as the join/setup phase progresses and throughout the event there is no way to view this locked roster. There is a matchup screen with your name and opponent, but it does not show your locked roster, just your active roster. This also applies to viewing my opponents roster and is a major issue with strategizing and being able to accurately set defense and counter my opponent. I have also messaged my opponent and asked them to confirm that they cannot view my locked roster. They have confirmed that they are unable to view my locked GAC roster.
Steps: How can we find the bug ourselves? Join GACs, enter GAC screen to view matchup and current match details. Click on your name and then inventory. Compare this roster shown to your actual roster, compare that to a placed character that you know has been upgraded. The placed character on defense will have different stats than the character shown in your roster inventory screen inside of GACs as well as in the main inventory screen in the game.
Connection Type Wifi
Please select your region North America
Country USA

Matchup screen inside of GAC that shows where to view my opponent's and my roster:

My roster inside of this screen:

My actual placed character (what should be shown in the above screen:

You can see I now have a G13 Geo Alpha but what is set on defense is a G12 version.  The issue is that my opponent is not able to accurately view my roster, and neither am I able to view his.

  • GladOS-013's avatar
    GladOS-013
    6 years ago
    @nabokovfan87 The Devs don’t post here, this forum is for QA support to collect and track bugs.

    If you want to start a conversation about the resources and code required to display each player’s locked inventory and allow opponents to view them, the discussion is most appropriate on the main forums. Keep in mind, when you are selecting characters for defensive setup, it is displaying the locked versions of them - so if the concern is jut for your own rosters you can view them there.

14 Replies

  • Firstly, I am trying to have a constructive conversation regarding the issue.  Secondly, I don't know who marked the thread as resolved, I don't see that, just that it's been marked. Lastly, who is EA_Mindtricks, does he work for CG, the game developers?  The "solution" marked was to go post on the forums. I have already done this.

    As I mentioned before, and I don't think you understand @GladOS-013 WE DO have access to view locked rosters under GACs currently.  This is shown in two locations, the character selection screen when setting defense as well as our opponent's defense that has been placed in the match. You can hard press on the character and view their stats, abilities, mods, etc.  This is also true for territory war.

    That information is stored somewhere and should be available (for ease of use, strategy under the GAC mode) in the inventory screen.  This information is available and should be linked.  Please let me know if you need any further details regarding where to view a roster in either state and what I am specifically reporting.

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago

    @nabokovfan87 It appears that you keep trying to insist this is a bug - rather than having a constructive conversation (which should take place in the main forums) about how much this information might benefit players.

    I do understand the limited scope in which you can view some units in an opponent's locked roster, and the limited opportunity to view your own locked units. I have already agreed that I would like to see it. The question then becomes - is building an access portal to the locked rosters worth the Devs' time?

    And that conversation doesn't belong here. Perhaps you can provide a link to the discussion over on the main forums, and then we can close this thread?


  • @GladOS-013 wrote:

     The question then becomes - is building an access portal to the locked rosters worth the Devs' time?


    The intentory screen, layout, contents are already designed. Work and time aside, a bug is a bug, an issue is an issue. The point of this section is to report, log them. The point isn't to decide what is and isn't to be worked on. That is the developers Job. They can have a bug on a list and let it sit for many many months, but at least it's being tracked and is in a list somewhere.

    That is specifically how maintenance of aprogram actually works in many engineering environments. It's a key component and typically there are several engineers assigned for such tasks. If things are ignored then issues nearly always get exacerbated. I am not trying to carry on and make this thread long winded and useless. I've reported the issue, I've given them any details needed, and I was told to go elsewhere Immediately because of various reasons. Finally, I'm told the above, which shows the massive disconnect between someone who is trying to report an issue, and actually having those issues logged to a useful avenue.

    Thank you for all of your time discuss everything.

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago

    @nabokovfan87 wrote:
    Work and time aside, a bug is a bug, an issue is an issue..

    And a request for a new feature is neither a bug nor an issue.   It's an opportunity for improvement,  which belongs elsewhere.

    I certainly appreciate your enthusiasm and would like to see these improvements added to the game, which is why I've been trying to direct you to the correct  destination! I hope your suggestion is well received!

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