Forum Discussion

jkrabb1's avatar
jkrabb1
New Novice
7 years ago

Grand Arena freezing

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10e
OS Version Android version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522829215
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug In two separate Grand Arena matches, the game has frozen. The matches counted as losses and my squads are gone.
Steps: How can we find the bug ourselves? Play GA and see it freeze
Connection Type Mobile
Please select your region South America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10e
OS Version Android version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522829215
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug My game froze during the middle of a Grand Arena matchup. The battle count as a loss and my Revan squad can no longer be used.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country United States

7 Replies

  • Happens to me frequently,  costing battles, arms losses. Happens in ships and squads

  • batosai334's avatar
    batosai334
    Not applicable
    6 years ago

    I just had this happen as well. Third time in 5 grand arenas.

    I had been using a Moto z play 2 and thought my phone was just getting old. But now it has happened with my new Moto g power

    Red tint is a filter to help me get to sleep.

  • Archonurm's avatar
    Archonurm
    Not applicable
    6 years ago

    Same here, in a round at least one fight crash. This is so extremely annoying. 

    Why does this happen so often in grand arena and not in the normal arena?

    Ally code 352-278-595.

  • slavog1983's avatar
    slavog1983
    Not applicable
    6 years ago

    Same here. Happens do often and I'm losing strongest teams coz of this.

  • mlaciak's avatar
    mlaciak
    Not applicable
    6 years ago

    Third time this same error. Ally code: 526-923-634

  • hunchew's avatar
    hunchew
    Not applicable
    6 years ago

    In Arena just now.

    Seems to be most often triggered by bonus actions.   

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