Forum Discussion

5 years ago

Solved

Grand Arena. Jango stuck in Stun with dmg immunity til battle end. Squad reset.

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? I phone 8+
OS Version 13.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 546162288
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug GRAND ARENA: Jango Fett, last toon left, stuck in stun with Damage Immunity til battle end. After battle, the whole enemy squad is reset with one battle noted. Did NOT forfeit.
Steps: How can we find the bug ourselves? Attemp a battle using toons in the pics attached.
Connection Type Wifi
Please select your region North America
Country

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See attached pics for toons used.

bug

EA_HighCommand
5 years ago
Hi @TheNumbDigger and thank you for the report.

Looking at our server logs, we were able to see that the battle expired which indicates that you have lost connection to the game during the battle, resulting in the result not being submitted correctly. This is also the reason for the weird messaging you've received after the battle timed out.

4 Replies

GladOS-013
Hero (Retired)
5 years ago
@TheNumbDigger Did you have a connection error, or did you force-close the app before the battle ended? Usually the squad is only reset if you forfeit or if the game doesn’t get a final result from your device - it’s unrelated to the individual units.

Jango being immune to damage is part of his kit, and your not letting his immunity expire is just a side effect of using a team with a lot of turn meter reduction. Players have a similar issue using CLs against Nest.

On the plus side, it looks like your opponent let the game auto set his defenses, so you’ll probably still win the round!
TheNumbDigger
5 years ago
@GladOS-013 I absolutely did not forfeit or have a connection error. What struck me as odd was at round end the screen flashed with that “Rewards given at end of phase” notice before going back to the GA screen. Thanks for your attention!
GladOS-013
Hero (Retired)
5 years ago
@TheNumbDigger Thanks for that additional info!!
EA_HighCommand
EA QV Team
5 years ago
Hi @TheNumbDigger and thank you for the report.

Looking at our server logs, we were able to see that the battle expired which indicates that you have lost connection to the game during the battle, resulting in the result not being submitted correctly. This is also the reason for the weird messaging you've received after the battle timed out.