Grand Arena Ship Battle Freezing

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 12 Pro Max
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 611-247-972
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Every time I attempt the 2nd ship battle in Grand Arena the game freezes on the loading screen. Without fail. Doesn't matter which one I start with, the second battle will freeze and not allow me in. So the past 2 grand arenas I haven't been able to complete because of that. I have tried on wifi, on cellular. I have deleted and re-installed the game. Also does the same on my iPad Pro 12.9 (2021)
Steps: How can we find the bug ourselves? Grand Arena
Connection Type Wifi
Please select your region North America
Country USA

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Every time I attempt the 2nd ship battle in Grand Arena the game freezes on the loading screen. Without fail. Doesn't matter which one I start with, the second battle will freeze and not allow me in. So the past 2 grand arenas I haven't been able to complete because of that. I have tried on wifi, on cellular. I have deleted and re-installed the game. Also does the same on my iPad Pro 12.9 (2021)