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Anowrath's avatar
Anowrath
4 years ago
Solved

Grand Arena vs Executor freezing

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iphone OS Version iOS 15 Ally Code: (Find it here: http://bit.ly/AllyCode ) 314...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Thanks for the confirmation.

    We have checked the logs available to us around the time of this battle and could not find anything to indicate why you experienced the freeze.

    Unfortunately, the result of GAC battles is final and cannot be changed. Please take a look at our Troubleshooting Guide in the hopes that it helps you in the future.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
4 years ago

Hi @Anowrath 

When did this happen to you? We have checked your last few GAC matches and you have won your only battles against Executor.

Anowrath's avatar
Anowrath
4 years ago
@EA_UltraSlide On today's match. I reported it 5 minutes after it happened. You can probably see the results now.
  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    4 years ago

    Thanks for the confirmation.

    We have checked the logs available to us around the time of this battle and could not find anything to indicate why you experienced the freeze.

    Unfortunately, the result of GAC battles is final and cannot be changed. Please take a look at our Troubleshooting Guide in the hopes that it helps you in the future.

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