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MKIceman's avatar
MKIceman
Rising Adventurer
7 years ago
Solved

Graphics bug opening bronzium packs

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 8 OS Version 8.0.0 Ally Code: (Find it here: http://bit.ly/AllyCo...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Hi @MKIceman and thank you for the report.

    Looks like a caching issue or running low on memory on your device. We've checked your account and you've opened quite a few of those in a short period of time, which would explain the graphics issue. Glad you got it sorted yourself.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @MKIceman and thank you for the report.

Looks like a caching issue or running low on memory on your device. We've checked your account and you've opened quite a few of those in a short period of time, which would explain the graphics issue. Glad you got it sorted yourself.

  • MKIceman's avatar
    MKIceman
    Rising Adventurer
    7 years ago

    Hi there, thanks for the reply. If that's the case, then I would expect a better solution would be a feature that enables us to open multiple (slider) packs at once. Do you agree? 

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