@GladOS-013 It was not an analogy it was a question, I in no way implied the problem was akin to having a tv that didn’t work properly.
However to use your remote control analogy, would you find that acceptable If you were to spend money on it? I think not and why should people spend money on a game where some people get all of what they pay for and others don’t.
We have an extensive guild discord server and make use of various recruitment avenues however as I previously said the fact that the guild couldn’t be found was an instant off-putter.
The simple fact is there is a bug reporting system in place which was used. It is clear we were not the only guild affected and in coming on for a year nothing was done to address the bug.
To be told after a year that it’s basically tough and in a round about way, to sort it out ourselves is taking the mick and would have been much better being said a year ago, rather than ‘it is being investigated’ which kept us all in a state of limbo.
Anyway as said we sorted it ourselves, I just hope we don’t get affected by it again as it seems utterly random when and who it strikes.