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TheMightyPotter's avatar
TheMightyPotter
Rising Novice
7 months ago
Solved

Haven’t received swgoh gear from my web store purchase

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone 15 pro OS Version 18.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 135-614...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    7 months ago

    According to our logs you received all the items

    From the Ionic Injector Bundle you got:

    • 25 Mk 12 ArmaTek Holo Lens Prototype Salvage
    • 100 MK 8 Neuro-Saav Electrobinoculars Component
    • 50 Mk 7 Kyrotech Shock Prod Prototype Salvage
    • 50 Injector Head Salvage

    From the Core Gear Bundle you received

    • 3 Mk 5 Arakyd Droid Caller
    • 150 Mk 8 BioTech Implant Component
    • 150 Mk 3 Czerka Stun Cuffs Salvage
    • 150 Mk 5 Arakyd Droid Caller Salvage
    • 150 Mk 3 Carbanti Sensor Array Salvage
    • 150 Mk 5 A/KT Stun Gun Prototype Salvage

    From the Galactic Gear XII Bundle you got

    • 30 Mk 12 ArmaTek Tactical Data Prototype Salvage
    • 30 Mk 12 ArmaTek Wrist Band Prototype Salvage
    • 1 Mk 12 ArmaTek Data Pad
    • 30 Mk 12 ArmaTek Cybernetics Prototype Salvage
    • 30 Mk 12 ArmaTek Bayonet Prototype Salvage
    • 30 Mk 12 ArmaTek Armor Plating Prototype Salvage
    • 30 Mk 12 ArmaTek Medpac Prototype Salvage
    • 30 Mk 12 ArmaTek Visor Prototype Salvage
    • 30 Mk 12 ArmaTek Multi-tool Prototype Salvage
EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 months ago

According to our logs you received all the items

From the Ionic Injector Bundle you got:

  • 25 Mk 12 ArmaTek Holo Lens Prototype Salvage
  • 100 MK 8 Neuro-Saav Electrobinoculars Component
  • 50 Mk 7 Kyrotech Shock Prod Prototype Salvage
  • 50 Injector Head Salvage

From the Core Gear Bundle you received

  • 3 Mk 5 Arakyd Droid Caller
  • 150 Mk 8 BioTech Implant Component
  • 150 Mk 3 Czerka Stun Cuffs Salvage
  • 150 Mk 5 Arakyd Droid Caller Salvage
  • 150 Mk 3 Carbanti Sensor Array Salvage
  • 150 Mk 5 A/KT Stun Gun Prototype Salvage

From the Galactic Gear XII Bundle you got

  • 30 Mk 12 ArmaTek Tactical Data Prototype Salvage
  • 30 Mk 12 ArmaTek Wrist Band Prototype Salvage
  • 1 Mk 12 ArmaTek Data Pad
  • 30 Mk 12 ArmaTek Cybernetics Prototype Salvage
  • 30 Mk 12 ArmaTek Bayonet Prototype Salvage
  • 30 Mk 12 ArmaTek Armor Plating Prototype Salvage
  • 30 Mk 12 ArmaTek Medpac Prototype Salvage
  • 30 Mk 12 ArmaTek Visor Prototype Salvage
  • 30 Mk 12 ArmaTek Multi-tool Prototype Salvage
TheMightyPotter's avatar
TheMightyPotter
Rising Novice
7 months ago

But I didn’t!!!! I haven’t applied any of that gear. As you can see by the screenshots I bought the gear for my maul and I still had none to apply. I am telling you now I did not receive it. Your system is wrong please either refund me for all the bundles and forget about it or just give me the gear I paid for!!! This is ridiculous. It’s clear I didn’t receive the gear cause in game it still stated I never purchased the bundles when in the web store it did so there is a bigger issue here. I did not receive the gear to apply to my characters which you can see clearly l. I bought this one which included biotech implants and never recieved them along with every other gear piece I bought. Either refund me for all 3 bundles or give me all the gear I purchased as this is ridiculous now been 3 days without the product I purchased!!!

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