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Ap3kz's avatar
Ap3kz
7 years ago
Solved

Having an issue where I can't promote a member to officer

Hi, Currently having an issue where, as leader of my guild, I seemingly can't promote a specific member, it keeps coming up with "you cannot promote this member". Not sure if this is because I demot...
technical issues
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Hi @Ap3kz and thank you for the report and @GladOS-013 Thank you for tagging me.

    I forwarded it to the team to have a look.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @Ap3kz and thank you for the report and @GladOS-013 Thank you for tagging me.

I forwarded it to the team to have a look.

  • Ap3kz's avatar
    Ap3kz
    7 years ago

    Cheers, @EA_HighCommand!

    I managed to sort it out, it turned out the member had their swgoh account email linked to their child's iPad, activating an age restriction.

    That does shift the issue though, it becomes more of one of the age barrier, maybe an older mechanism in behind that?

    The game catches any possible inappropriate language, even the word "damn" gets filtered, so young eyes are spared from that. It does make it more difficult to not be able to have all members be able to read the chat because of the age restriction, depending on if they use Android or iPhone.

    Once again, thank you so much for the help! 😊

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