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genngt's avatar
genngt
Rising Newcomer
12 days ago

Hoping the community can help me get unbanned

My ally code is 722662533. https://swgoh.gg/p/722662533/

I am hoping someone can briefly look through to see I am not cheating. 

Around a month and a half ago I was banned after purchasing the Appo bundle and the episode pass. Essentially immediately after the purchase; so I figured it was a mistake tied to the purchase. This is the only game on my EA account and those purchases have gone through. 

After taking the advice of the forum I created an EA issue and did the separate online swgoh ban form that was provided. 

From EA help I only get a response that says we are unable to release the ban. I have created 3 separate issues over this time often just asking for the reasoning behind the ban but never get even an explanation. 

The form's effect is impossible to gauge because they say they will not reach out you; for privacy reasons? I am contacting you and providing my email...what privacy reasons..

I personally believe this is something that could be figured out in a few minutes if I could actually have a dialogue with someone. 

I hope you all can help me get back to playing the game I enjoy playing. 

 

3 Replies

  • hexenJager43's avatar
    hexenJager43
    Seasoned Vanguard
    12 days ago

    I'm not sure PK can carry the ewoks through C3P0. I could be wrong, but that would be my assumption. 

    I can't say on your BH for Chewie cause you have Jabba/Executor.

    you have GAS with no zetas on your septs droids, yes they're relic'd but that is a flag.

    but my guess there is a flag on unlocks and not PVP. You have some decent mods, so they can offset not having zetas, but only to a certain extent. You're missing a lot of zetas and even omegas on your toons.

    I was hoping you were missing Hondo's zeta with your Dr A unlock, that would have been the smoking gun. There isn't one definitive thing about your account that says hacking, but IMO feels like a few questionable unlocks. 

    2m raid score with your roster isn't impossible but would be effort each run. Ignoring the fact no one has mods

  • genngt's avatar
    genngt
    Rising Newcomer
    12 days ago

    thanks for taking the time to look. 

    Chewie was easier because I believe I had all the light speed bundles at that point. 

    C-3PO was maybe hard but it was a long time ago. Kneesa definitely carried but I do not have a memory of it being that hard.  As will be a theme I typically move my best mods around for events/raids/unlocks. 

    You cannot see but for GAS I attempted A LOT for both hard tiers haha. Based on videos and eventually moving my best mods to the droids I finally won. I imagine CG can see the dozens of times I attempted so am hoping that is not the issue. 

    Raid is honestly not too hard(moving best mods each time) .I use Darth maul with Sidioius (some stragglers)  , Luminara team, and Palawan obi wan and some Jedi stragglers on another. I guess the key is me taking the time to move the mods around. 

     

  • hexenJager43's avatar
    hexenJager43
    Seasoned Vanguard
    12 days ago

    I get you have the BH for Chewie, that's why I didn't really speak on it. Just saying you have the relics and variety so it would be an easy event.

    Only PK could have your 6* mods, don't know the exact time you unlocked C3P0, so who knows what your mods looked like then, also you don't have all their abilities upgraded, so that hinders their function. I assumed you moved mods, you understand the game and that's why I said ignoring no one has mods.

    You're in line with predicted raid results, so again it's not impossible, just something to check.

    This form is the only way to get it reviewed and decided on.

    https://forums.ea.com/blog/swgoh-game-info-hub-en/cheating-and-appeals-process/4975682

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