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Hypo92's avatar
Hypo92
Rising Traveler
3 days ago

How to contact support ? i gonna crazy

Dear all

 

I am trying to contact support to help me. to do this i use the " help" button from the game

then i am redirected to EA website support where i choose " chat support" i explain my issue to the support guy, and EATCH time the reply is " please contact us from the game via the HELP button

This is EXACTLY what i am doing ... i have created more than 10 tickets for the same topic and this goes to a infernal loop

i am about to be crazy with that

 

what am i doing wrong ?

2 Replies

  • Unfortunately the thing you’re doing wrong is contacting support.  It’s my longstanding opinion based on multiple interactions that the sole purpose of “support” is to frustrate you into giving up.  My advice is to  post your issue on the forums and hope someone can help you.

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