Forum Discussion

Rising Rookie

1 year ago

I bought Scorch Bundle II and III. EA took my money again five days later!

Hello. I bought Scorch bundle II and III at 21 May. I paid 45,000 KRW for bundle II, 115,000 for bundle III. Payment was via debit card and I saw money going out from my bank account at that very mom...

android

EA_Gunner

EA QV Team

1 year ago

Contact EA Help and ask them to review your order history.

LouisFrancoisAhn
Rising Rookie
1 year ago
They say I have no purchase records, so I can't get refund. This is insane. I tried to recontact, but chatting is disabled at EA help
Roverwijn
Seasoned Adventurer
11 months ago
Same EA support doesn’t help or acknowledge the issue at hand. They say you bought two packages and received the amounts for the packages, when you point it out you paid 3 times they close the call.