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LouisFrancoisAhn's avatar
LouisFrancoisAhn
Rising Rookie
2 months ago

I bought Scorch Bundle II and III. EA took my money again five days later!

Hello. I bought Scorch bundle II and III at 21 May. I paid 45,000 KRW for bundle II, 115,000 for bundle III. Payment was via debit card and I saw money going out from my bank account at that very mom...
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EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 months ago

Contact EA Help and ask them to review your order history. 

LouisFrancoisAhn's avatar
LouisFrancoisAhn
Rising Rookie
2 months ago

They say I have no purchase records, so I can't get refund. This is insane. I tried to recontact, but chatting is disabled at EA help

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