Solved
Forum Discussion
EA_Gunner
EA QV Team
2 years agoCan you try the following steps:
- Use an incognito browser.
- Use another payment method.
- Contact your payment provider and ask them if they are blocking the transaction.
- 2 years ago
@EA_GunnerTried incognite, doesn't help. The problem is that I do not even suggested to choose a payment method, I just get error after clicking green button. And there is no transaction comming at all, I just click green button and get error straight ☹️
- 2 years ago@EA_Gunner And few more details about payment provider: I have no notifications in bank application that anything happens after I click green buy button (first screenshot), so it is probably on your server side only.
And another one: as I wrote in post, I had problems with registering card payment method in EA account because you guys try to make 'hold' operation with RUB, but in Ukraine there is no RUB at all, it is banned currency here. But Paypal payment method I have added successfully.
Again, all of this - it is only about EA account payment methods, in webstore I'm not allowed to choose any payment methods and get error in face right after click button- EA_Gunner2 years ago
EA QV Team
@d1ceeeeeee Checking it with the webstore team. As soon as I know more I'll let you know.- 2 years ago@EA_Gunner Okay, waiting for your help and response
Featured Places
SWGOH Technical Issues
Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 39 minutes agoCommunity Highlights
- EA_Lanna1 month ago
Community Manager
- EA_Lanna6 years ago
Community Manager