Forum Discussion

4 years ago

I just came back yesterday and I realized so many characters were gone?

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone OS Version Latest Ally Code: (Find it here: http://bit.ly/AllyCode ) W...

bug

EA_UltraSlide

EA Staff

4 years ago

Hi @h58zbcea2gl3

Are you logged into the same Game Center account that you were logged into previously?

Can you provide your Ally code?

h58zbcea2gl3

4 years ago

@EA_UltraSlide Yes I am

ChristophIV
Hero+
4 years ago
@h58zbcea2gl3 What characters are missing? Can you supply your 9 Digit Ally code so the team can check?
- h58zbcea2gl3
  4 years ago
  @ChristophIV Yes I will, I talked to my friend and I know I was missing Greedo for sure and I know other people too I just forget which ones, also I thought I was on like world 7 in Cantina, lemme grab the code real quick
EA_UltraSlide
EA Staff
4 years ago
@h58zbcea2gl3

Can you provide your ally code?

Do you know if you had your account linked to Game Center of if you were playing as a guest?
- h58zbcea2gl3
  4 years ago
  @EA_UltraSlide My ally code is 196-832-257. I wasn’t playing as guest I am sure I was on game center
  - h58zbcea2gl3
    4 years ago
    @h58zbcea2gl3 Also, the weird thing is I have the original phone and the app still from when I first got it so everything should be how it was on that because nothing changed or I didn’t redownload it, but I checked and the characters and progress is gone on that one too which confuses me. Thank you guys so much for the help
- h58zbcea2gl3
  4 years ago
  @EA_UltraSlide Also, I just looked at my stats and it says I’ve only ever done 14 squad battles which is definitely not right and I have no fleet/ship battles won or a galactic power rating for ships when I’m positive I had the ships and did some ship battles too. Thank you for the help!