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BarbieGurlFan69's avatar
BarbieGurlFan69
2 years ago
Solved

i never got lightspeed bundle that i purchased

i never got the mando lightspeed bundle that i purchased, i checked and yes my card was charged the 20$ and idk what to do, the bundle is also still showing up in the shop although it was a 1 time purchase

technical issues
  • DarkBanishing's avatar
    DarkBanishing
    2 years ago

    Hey there @BarbieGurlFan69 

    Sorry to hear that. Purchased items are known sometimes to show up into your inventory up to 48 hours after purchase.
    Did you recieve your purchase or are you still waiting?

    When 48 hours have passed, you can contact ingame support .

6 Replies

  • VolcomHERO's avatar
    VolcomHERO
    2 years ago

    @EA_Lanna hi, do you have any news about this? Maybe heard something about it before? 
    Thanks in advance! 

  • VolcomHERO's avatar
    VolcomHERO
    2 years ago

    This can be viewed as mute, I received it just now, like 9 hours later.
    Thank you! 

  • DarkBanishing's avatar
    DarkBanishing
    Hero+
    2 years ago

    Hey there @BarbieGurlFan69 

    Sorry to hear that. Purchased items are known sometimes to show up into your inventory up to 48 hours after purchase.
    Did you recieve your purchase or are you still waiting?

    When 48 hours have passed, you can contact ingame support .

  • y4gxpqxlnyy6's avatar
    y4gxpqxlnyy6
    2 years ago

    How Long does it take for the support to go through These requests normally? I sent one out on Thursday eve After not getting the bundle in the morning. Thx in advance

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