Forum Discussion

Yaphette_Kotto's avatar
Yaphette_Kotto
New Novice
7 days ago
Solved

I purchased an astroid mech and lightspeed bundle, but never received them.

I’ve been in a ticket back and forth with different representatives and only going in circles.  I also ended up trying to purchase another lightspeed bundle, which worked the second time, but I’m wo...
ios
  • EA_Gunner's avatar
    EA_Gunner
    6 days ago

    Dm me with the dates of the purchases. Looking at your account, you received all the content from the 4 LSBs. 

Yaphette_Kotto's avatar
Yaphette_Kotto
New Novice
7 days ago

Did you get charged for it as well? 

bw9zw64r4271's avatar
bw9zw64r4271
Rising Novice
7 days ago

Yes I did, and screenshot 'd the receipt. Sent to EA's help desk. wsa told to up vote people having the same issue. Apparently the only way to get anyone to do anything, is to up vote people with similar issues 

  • Yaphette_Kotto's avatar
    Yaphette_Kotto
    New Novice
    7 days ago

    Well that’s unfortunately bleak. Hopefully someone comes across this post sometime soon then 

  • 07x53vnwt62d's avatar
    07x53vnwt62d
    New Traveler
    7 days ago

    Yeah seeing issues with the gift card promo and CG is tone deaf about it.

    • Yaphette_Kotto's avatar
      Yaphette_Kotto
      New Novice
      6 days ago

      Any luck on your end yet? 

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