Impossible to connect my account to the PC version + Impossible to acces the SWG
Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? IPad
OS Version 17.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 775-775-793
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Impossible to connect my account to the PC version + Impossible to acces the SWGOH webstore even when i follow the instructions. The issue is with the email.
Steps: How can we find the bug ourselves? Unlink my EA account to my SWGOH account
Connection Type Wifi
Please select your region Europe
Country France
Hello,
My problem is that i can't connect my account to the new PC version of SWGOH.
The issue is that, when I play the game, I log on my account with Game Center (IOS). But when I go to setting, it says that I'm connected with Game Center + Apple + EA account. However, I can't connect my EA acount anywhere else : the web store doesn't work and the PC version doesn't connect neither even when i follow the instructions.
I think the issue is that back then, I connected my account with Facebook and now my email adress on the EA account doesn't match with the email adress from Facebook.
Is it possible for EA to unconnect my EA account from my SWGOH so that I can link my real email adress and then play on the PC version ? Without this I"m just stuck on mobile and won't be able to play the PC version or to go on the SWGOH web store.
