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Staticdynamite's avatar
Staticdynamite
Seasoned Novice
3 years ago
Solved

Infinite Loading Screen when Entering Ship Battles

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? One Plus 9 5G
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 358-281-916
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Every time I attempt to enter a ship battle in fleet arena and grand arena, I get an infinite "loading" screen. When I restart the game I have automatically lost the battle. This has caused me to lose 2 Ship arena battles and 1 GAC ship battle today. The problem started sometime in the last few hours (7 PM - 10 PM EDT) I have the same error on Blue Stacks and my mobile device.
Steps: How can we find the bug ourselves? Attempt to enter a ship battle in Grand Arena or Fleet Arena.
Connection Type Wifi
Please select your region North America
Country USA

Screenshot of Infinite loading screen.

2 Replies

  • Are you going to compensate players who lost matches (and in turn crystal income) due to this bug, or are you planning on rolling the grand arena season back and starting over?

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