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MPavlis76's avatar
MPavlis76
6 years ago
Solved

iPhone 11 Pro Performance problem - brutal lagging

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 11 Pro OS Version 13.3 Ally Code: (Find it here: http://bit.ly/AllyCode ...
bug
MPavlis76's avatar
MPavlis76
6 years ago

Dears,

as I’m linking another thread, where many users has same problem as I have, it’s more than clear, that we’re telling you the truth.

I installed now game version from App Store today and from that moment, everything look good. I’ll test it for at least 48h and than let you know, ok?

Thanks in advance,

Martin

yasonfyehald's avatar
yasonfyehald
6 years ago

I’m having this issue too - just happened to me during TB - happened last week during a Sith raid (actually froze after lagging for a while - I have a screenshot) and it also happened to me earlier tonight during a Sith raid


Also got laggy in this GAC and last but luckily it did not crash

phone is iPhone 11 max pro 512GB - iOS 13.3.1

phone gets hot while it happens too

works better on my 2015 iPad - connection is fine although I feel there is a problem with the app / phone there too - seemed to connect better with my old phone (iPhone X)

This is a huge problem - game is pretty much unplayable on this device and has been like this off/on for a while now

please advise ASAP - thank you 

  • Calbion's avatar
    Calbion
    6 years ago

    I can confirm that I am experiencing this issue as well. What is very odd is that when you screen record through the iPhone11 Pro (256 GB IOS 13.3) inbuilt function the lag stops, turn it off then the lag returns. 

    This can be done during a battle and it’ll not lag/lag depending on screen recording or not

    • piranah88744's avatar
      piranah88744
      6 years ago

      This issue is beyond frustrating. Fix it. 

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