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MPavlis76's avatar
MPavlis76
6 years ago
Solved

iPhone 11 Pro Performance problem - brutal lagging

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11 Pro
OS Version 13.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 973159378
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug SWGOH is brutally lagging and the overall performance is changing from bad, to worse and than it’s going to be unplayable. I’m also using iPad Pro, which is now almost two years old -> everything is fast, smooth and perfect there. But on iPhone 11 Pro/Max, it’s different story! I decided to send you this bug, because on today’s afternoon, I spend approx. one hour playing Fortnite on my/same iPhone. Display refresh was set to 60hz, with all details turned on of course, and -> wait for it <- it works like a charm. Why? Because is simple the best phone on the market and almost anything is running great on it. Not SWGOH ☹️ FYI> This bug ruined my last 3-4 hSTR, because I wasn’t able to finish it ☹️
Steps: How can we find the bug ourselves? Install latest iOS and play SWGOH game.
Connection Type Wifi
Please select your region Europe
Country Czech Republic

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Discussion with many other players with same problem:

https://answers.ea.com/t5/Technical-Issues/iPhone-11-Pro-Max-Performance/m-p/8287427/highlight/true#M6414

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  • Kelebdraug's avatar
    Kelebdraug
    6 years ago

    Same here - iPhone 11 Pro Max 256 GB. It seems you, CG, have a memory leak of sorts.  It starts fine and dandy but gets worse with every passing hour. Phone becomes hot and slows down to prevent overheating and ultimately failure.

    Before reinstall I also had constant redownload of the last of 346 MBs. Maybe it has something to do with it. 

  • Grigg_23's avatar
    Grigg_23
    2 years ago

    There are several ways to tackle an iPhone lagging issue, and the solution can depend on the cause. Here are some steps you can try, starting from the most basic:-

    1. Restart your iPhone:- A simple restart can often clear temporary glitches that might be causing lag.
    2. Close Unused Apps:- Apps running in the background can consume resources. Swipe up on them from the bottom of the screen (and hold briefly on iPhone X and later) to close them.
    3. Free Up Storage:- A cluttered iPhone with low storage can slow things down. Go to Settings > General > iPhone Storage to see what's taking up space and consider deleting unused apps, photos, or videos.
    4. Background App Refresh:- This feature allows apps to refresh in the background, but it can drain resources. Try turning it off in Settings > General > Background App Refresh.
    5. Reduce Motion:- Animations and visual effects can contribute to lag. Reduce them in Settings > Accessibility > Motion > Reduce Motion.

    More details instruction below.

    https://thegeekpage.com/iphone-lagging-issue-here-is-the-fix/

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