Forum Discussion

5 years ago

Solved

iPhone music keeps pausing only when playing game

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version iOS 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133-642-817
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Switch between cantina menus causes music playing on phone to pause, this has only started after the latest update.
Steps: How can we find the bug ourselves? Play music on your phone load up the game then go to raids or fleet battles, or even arena battles.
Connection Type Mobile
Please select your region Europe
Country UK

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not sure if the screen recording file has attached, feel free to email me and I’m happy to forward an email with the attached recording showing proof.

bug

EA_UltraSlide
5 years ago
Hi @t888tok715 and thanks for the report.

We have brought this to the teams attention for further investigation.

3 Replies

EA_UltraSlide
EA Staff
5 years ago
Hi @t888tok715 and thanks for the report.

We have brought this to the teams attention for further investigation.
BeWary
Seasoned Vanguard
5 years ago
This is happening to me too, starting today. I have the SiriusXM app playing in the background, and as soon as I enter the game at all, the SiriusXM feed pauses. It doesn't matter where I am in SWGoH. As long as the game has focus, my music is paused. If I try to play it again with the game still in focus, it only plays for 2-3 seconds before pausing again.
xchipxsem
5 years ago
Same issue. As soon as I updated to the newest version of the game, the podcast and music apps stop as soon as the game is launched