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Victiate's avatar
Victiate
Seasoned Newcomer
10 months ago

It's been 24 hours and can't access the game

Since the wonderful last update, can't access the game. Keeps giving me the log in error, I Uninstalled and install again, cleared cache, did everything. 

Don't want to lose my account because of your mistakes. 

Please help. It's been 7+ years playing now. 

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi there. We're still working to get this resolved. There is a potential workaround here. Also, if you have a different device, that may work.

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