Jedi knight luke skywalker stuck at 290/330

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? S24 ultra
OS Version One ui 6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 892-553-814
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Finished the JKLS journey and only received 290 total shards out of 330.
Steps: How can we find the bug ourselves? Send me the shards to unlock Jedi Knight Luke
Connection Type Wifi
Please select your region North America
Country

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I only received 290/330 shards for Jedi Knight Luke, even though I had finished the journey. Please send me the shards. I'm not even sure the title unlocked from that event either.

Thanks in advance.