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Reedmont99's avatar
12 months ago
Solved

Jedi Master Kenobi Event - Lost Tickets/Ultimate Materials

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 14 Pro
OS Version 17.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 612-141-558
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Previously, attempting the final tier of the Jedi Master Kenobi unlock event was impossible to beat due to the ultimate ability UI not appearing, even though using the Ultimate is the win condition for that tier (tier 6). I tried to fight the battle twice and lost 140 light side tickets, or the equivalent of 2 ultimate ability materials.
Steps: How can we find the bug ourselves? Play the event tier 6.
Connection Type Wifi
Please select your region North America
Country United States

I am very upset about this situation. Obviously, bugs happen, but I have not received any fix in game such as replacement light side currency or the 2 ultimate materials that I would otherwise possess. It’s galling to invest time, effort, and money into this game, and then have that effort wasted completely by a bug, which is then not compensated by the developers.

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