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EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
dyse4212's avatar
dyse4212
4 years ago

This just happened to me a second time during the 1st tier of the event. It occurred at 10:30 am est. now have lost more of the GL event tokens that I spent over 300 crystals to obtain. 

dyse4212's avatar
dyse4212
4 years ago

This happened again 5 minutes later at 10:35 am est. This is now 45 GL tokens lost. It crashed two out of the three battles I attempted today for the event. My information is the same as above. 

    • dyse4212's avatar
      dyse4212
      4 years ago

      @Gosso153  At what point do you do the screen record?

      • Gosso153's avatar
        Gosso153
        4 years ago

        @dyse4212 Before selecting the tier, hit screen record, then select the tier and launch the battle. Hasn’t crashed on me once since I started doing that. Just remember to stop screen record, one time I recorded for an hour and a half 😂

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