I think it’s clear that @EA_HighCommand have no intention of demonstrating anything other than greed and exploitation of the swgoh community, here is what they consider the “accepted solution” to this crashing issue costing players days of LS ticket farming:
Is there any possibility of getting a refund in the near future? I lost tickets before and I will lose them again, but this time it's not even my fault for bad playing/RNG. This is why more people leave the game everyday, because CG doesn't care about their community
@EA_HighCommand Instead of “hot-potatoing” the compensation issue over to CG, how about you contact them on behalf of all the players commenting here and get it done, it’s really not that hard. Give us crystals at the very least
