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EA_HighCommand's avatar
EA_HighCommand
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5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
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3_kendo_3's avatar
3_kendo_3
5 years ago
Please provide the following:
  • Ally code:825-711-256
  • Platform: iOS 15.0.2
  • Date and time of the crash (please add your time zone!): around 7:25 Amsterdam (a few minutes ago)
  • Device logs (a guide on how to get the logs can be found HERE) could not get it
  • Any additional details: crash happened in my very first time of the event in the first wave after several attacks. The game just closed (not a freeze or whatsoever). Did several refreshes of purples to get started, so therefore reporting, otherwise less annoying. As it happened for me the first time. 

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