Jedi Master Kenobi event crash report investigation (log request)

ATD77
5 years ago
Product: Star Wars: Galaxy of Heroes
Platform: IOS
What type of device are you experiencing the issue with? Apple iPad2
OS Version 15.0.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 416-654-249
What type of issue do you have? Gameplay
How often does the bug occur? 2x in last 2 days
Summarize your bug JMK tier 1 crash. I believe each time I pressed the screen to read the text on an attack it crashed.
Steps: How can we find the bug ourselves? just test the gameplay on this event
Connection Type Wifi
Please select your region North America
Country USA
incident report
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"procLaunch" : "2021-11-10 05:14:22.2926 -0500",
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"incident" : "5771DCB9-B0DB-47D6-87F8-02B71504E449",
"bug_type" : "309",
"pid" : 2292,
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- ATD77
  5 years ago
  Incident report #2
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  - jbp1515
    Seasoned Rookie
    5 years ago
    Kenobi event Tier 1 has froze and shut down 5 times in the past 3 days. I continue to lose tickets. Thus issue has been going on for a long time and it doesn't seem EA wants to fix or help the players recoup their losses.

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