Forum Discussion

EA QV Team

5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all, The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...

bug

ChrisLGibson

5 years ago

Ally Code:952-577-814

Platform: iOS 14.7 iPhone 12

Date & Time: 8-6-22 around 7am, 8-8-21 at 6:25 am Pacific

Device Logs: I’d be happy to send these if the instructions provided were of any use. “Look for the appropriate title” isn't helpful instructions as, 1) there is a huge list and 2) there is nothing referenced as SWGOH or any other keywords.

Other: this happened on my first attempt of the event. After Kenobi said “hello there” before it changed cut scenes it crashed. The second time it happened the cut scene finished and when I went to select which character to attack it would select any one and the. It crashed.