Forum Discussion

EA QV Team

4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all, The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...

bug

mlandicho23

4 years ago

Ally Code: 241-385-118

Platform: iOS 15.3 iPhone 12 Pro max

Date & Time: Feb 7 2022 around 9:00-9:15 am, Est

The game restarted twice attempted tier 1 of Master Kenobi. Wasted 30 light side currency

kly609

4 years ago

Ally code 527-199-694.

Platform iOS iPad Pro.

Time occurred: 4:46pm ET and 4:47pm ET on Feb 8

Similar to the previous poster, my game crashed in the middle of the T1 battle. Thinking it was an anomaly, I relaunched the game, did the same battle, and it crashed AGAIN mid way through. I just lost 30 tickets that I spend crystals to farm.

Then I come here to see that this has clearly, unequivocally been a KNOWN issue for months and months. I honestly don’t know what to say.

if there is any way to refund me the tickets, crystals spent or just add the 20 shards I lost to my account, that would be appreciated.

thank you