Product: Star Wars: Galaxy of HeroesPlatform:Android PhoneWhat type of device are you experiencing the issue with? Motorola One ZoomOS Version 10Ally Code: (Find it here: http://bit.ly/AllyCode ) 259354416What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug JMKs ultimate animation has a graphical bug that freezes the game temporarilySteps: How can we find the bug ourselves? Connection Type WifiPlease select your region EuropeCountry UKWhen fighting against JMK in arena every time he uses his ultimate ability parts of the UI disappear all the enemy squad get shifted to the right of the screen and the game pauses for at least 5 seconds before everything resets. Since JMK gets his ultimate so often during an arena battle this can equate to losing 30 seconds or so and since these fights drag on it can result in a timeout when you should have won.

Hey, not the original poster but having the same issue 100% of the time when fighting against Jedi Master Kenobi. Using a Moto g5.I don't have a video, but linked is a screenshot of it happening today. I happens after the ultimate animation, freezes for a few seconds like this, then goes back to normal.

Hi @Talifer and thanks for the report. We have not encountered this issue on any of the devices we used for testing. We are attempting to see if we can source a Morotola One Zoom for further testing. Do you happen to have a video of this that you could provide?

exactly the same issue on a zte blade v, takes longer than usual to resolve and does that exact animation

@EA_UltraSlide same happens on my Samsung Galaxy S20 5G, but not on my Samsung Galaxy Tab S6.Doesn't seem like a really big deal, you do the ult once and the battle is over before it comes around again, so time would be better spent taking another look at the JMK galactic ascention crashes 😉

happens on described phone above (blade zte v running android 9) 100% of the times JMK does ultimate and the game freezes for some seconds on this animation. same happens under bluestacks emulator.

Jedi Master Kenobi ultimate animation bug

14 Replies

EA_UltraSlide
EA Staff
4 years ago
Hi @Talifer and thanks for the report.

We have not encountered this issue on any of the devices we used for testing. We are attempting to see if we can source a Morotola One Zoom for further testing.

Do you happen to have a video of this that you could provide?
eloibg
4 years ago
Hey, not the original poster but having the same issue 100% of the time when fighting against Jedi Master Kenobi. Using a Moto g5.
I don't have a video, but linked is a screenshot of it happening today. I happens after the ultimate animation, freezes for a few seconds like this, then goes back to normal.
letoteiur
Seasoned Rookie
4 years ago
exactly the same issue on a zte blade v, takes longer than usual to resolve and does that exact animation
aFuriousPorpoise
Seasoned Hotshot
4 years ago
@EA_UltraSlide same happens on my Samsung Galaxy S20 5G, but not on my Samsung Galaxy Tab S6.
Doesn't seem like a really big deal, you do the ult once and the battle is over before it comes around again, so time would be better spent taking another look at the JMK galactic ascention crashes 😉
letoteiur
Seasoned Rookie
4 years ago
happens on described phone above (blade zte v running android 9) 100% of the times JMK does ultimate and the game freezes for some seconds on this animation. same happens under bluestacks emulator.
letoteiur
Seasoned Rookie
4 years ago
vs any jmk lineup, its related to its ultimate ability invoked
Golubowski92
New Scout
4 years ago
@EA_UltraSlide can confirm that it happens on Samsung Galaxy J7 100%
Bl4ckDe4th88
4 years ago
Not sure, if it happens on every ultimate activation for me, but definitely on the first one in each fight. I'm using an iPad Pro from 2015, iOS version is 14.6
hummer81
4 years ago
I can confirm it happens on Oneplus 7t plus Maclaren and on Bluestacks. Just cost me an arena battle because it happened 3 times and the battle timed out. Each time it stops for around 5 to 10 seconds which obviously is still counting down. Simple Fix, ult animations don't count on the clock.
vittsnz
4 years ago
Im having the same issue on samsung a5. Im timing out because the battles often end in the last minute. Jmk does his ult at least 3 times each battle, losing 10 seconds each time. When rey first came out, same thing happened when everyone else shifted behind rey when she popped her ult.