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JacenSolo29's avatar
JacenSolo29
Seasoned Novice
6 years ago
Solved

Just tried to enter GAC battle, had a connection error message.. counted as loss

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy A8 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCod...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    6 years ago

    Hi @JacenSolo29 and thanks for reporting this. If you continue to receive connection errors, can you please provide a screenshot of the error message (providing a screenshot of the message helps a lot) .

    We recommend to make sure you have a strong and stable internet connection while playing to avoid any connectivity issues.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
6 years ago

Hi @JacenSolo29 and thanks for reporting this. If you continue to receive connection errors, can you please provide a screenshot of the error message (providing a screenshot of the message helps a lot) .

We recommend to make sure you have a strong and stable internet connection while playing to avoid any connectivity issues.

charleshenryjr's avatar
charleshenryjr
6 years ago

This is unacceptable response!   I need to contract someone to reset my team, ASAP!   I don’t have connectivity issues, the app froze

[removed screenshot for account security; screenshot displayed the Player‘s ID and not the Error Message]

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