Forum Discussion
EA_Gunner
EA QV Team
10 months agoThe email you are trying to use may not be linked to the account you are trying to recover. Or there is a conflict between Google Play/Apple Center. Try to sign out of Google Play/Apple Center before you launch the game.
You can contact support to get assistance.
robotsheepboy
10 months agoRising Newcomer
Unfortunately that isn't the issue, I've already tried without linking my google play games account and also with the google play games completely uninstalled and I get the exact same issue.
I tried contacting in app support, I didn't get a response within 48 hours, then the app actually logged me out and when I went back to the contact support page my chat was gone, so unfortunately that's not possible either