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PaladinTB's avatar
PaladinTB
Rising Newcomer
29 days ago

Large Galactic Upgrade Kit V

I purchased the large galactic upgrade kit but only received crystals instead of the bundle itself. I would much rather have the items. Ally code is 429-875-213. 

9 Replies

  • Happened to me as well. I wanted the cantina energy for additive drops. I wouldn’t have bought it just for crystals 

  • Same problem here… Ally code 575-131-255

    got crystals and a mail that said I exceeded the purchase limit even though I only got one. 

  • I've created similar notification 2 hrs ago. Named that kit another way, but it's same problem.

  • MrMojoR's avatar
    MrMojoR
    Rising Novice
    28 days ago

    Had the exact same problem today. Purchased once and didn't get the bonus energy and mats. I thought the purchase didn't go through, since the pack was still available, and tried again. I ended up getting crystals twice. That is not what I paid for. EA Help was useless, as always.

    198-588-472

  • cdetches's avatar
    cdetches
    Rising Newcomer
    28 days ago

    Add me to the list.  I also had the exact same issue.  I posted it under the Bugs area.  I really just wanted the Energy and Mod Mats.   I would have purchased something different if I just wanted crystals.  Ally 174-693-423

  • Looks like they removed the listing from both in-app and on webstore. I didn't even get crystals, it just took the money and errored out. Hoping EA Support comes through

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