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Nick170604's avatar
2 years ago

Lightspeedbundle purchase bug

Hi, I bought the General Skywalker lightspeedbundle and at checkout there was a message that there was a problem and i get the bundle after 48 hours. The money didnt get booked and the lightspeed bundle wasnt purchased, so i didnt get the items. I tried to purchase it again after but it disappeared now from my shop and i cant purchase it now. Ally Code: 791-635-912

8 Replies

  • @EA_Gunner thats the thing i know it failed so thats ok but the bundle dind´t got back in my store, i thought maybe i have to wait 48 hours till it gets back, but now 4 days later its still gone.

  • @EA_Gunner i tried mobile pc and webstore its gone on every single one. Also cant gift it cause the game thinks i already have it.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @Nick170604 Can you try to purchase something else and observe it there is a pending purchase pop-up coming up. If yes, you need to cancel it.
  • @EA_Gunner i bought the raddus bundle after and it worked without a notification, so i thin its just bugged. Is there a way to fix it?

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @Nick170604 We reported it to studio. Can't do anything for you here. The bundles should reappear when purchases fail.

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