Linking account to webstore issue

Player ID 0_NzNGJgSVawZxnXuftqcw

So I am returning to game and have the renewal quests but when I try to log into webstore I am told to link my account in game, when I go into game I am told I am connected already.

If I then try to open a help request under linking account I get the following screen:

If anyone could point out the text box to supply more information?

Anyway here are the screenshots in game showing connection and webstore telling me to link and retry:

Any help appreciated.