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d61obquij35g's avatar
d61obquij35g
New Traveler
4 months ago

Login issues day 2

It been more than 24 hours now and the login issues still persist.  It's a bit silly really.

I have discovered if you Uninstall and reinstall the game you can log in once.  But once you close the app the login issues come back, and you have to start the process over again.  

Are we counting this as progress towards a fix or is the the new normal to boost download numbers in the store?

5 Replies

  • Rasaval's avatar
    Rasaval
    Seasoned Novice
    4 months ago

    I tried the uninstall reinstall and it didn’t do anything

  • d61obquij35g's avatar
    d61obquij35g
    New Traveler
    4 months ago

    I don't know then man.  It's annoying but it working for me.  

  • muskybill's avatar
    muskybill
    Rising Traveler
    4 months ago

    Nothing works for me. But I did just have customer support fix my game so I could do the jar jar event since they made it an anytime event now. I find this totally unnecessary. I mean it's got to be pretty simple to fix since this has been a problem in the past

  • Try the following workaround:

    1. Sign out of Google Play.
    2. Load the game as a guest account.
    3. You might need to complete the onboarding tutorial. 
    4. Once completed, go to settings > connect > Import account
    5. Use your email address and complete account owner verification.
    6. It should reboot the game and load your account.

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