Lost 60 mk6 ath. medpacs gearing up Jango level 12

Question

Product: Star Wars: Galaxy of HeroesPlatform:Android TabletWhat type of device are you experiencing the issue with? samsung tabletOS Version Android 8.1.0Ally Code: (Find it here: http://bit.ly/AllyCode ) 734-537-648What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug since last update yesterday 8-13-2020,..it just happened 7am 8-14-2020,...about to craft Jango with gear mk12 with items of wihich I had 60 of mk6 ath. medpacs,....pushed craft bar and 20 were gone with nothing being crafted,....40 were left,....i pushed again gone again nothing crafted,...20 left,...I did it again,...nothing crafted,...I have zero mk6 ath, medipacsSteps: How can we find the bug ourselves? about to craft Jango with gear mk12 with items of wihich I had 60 of mk6 ath. medpacs,..Connection Type WifiPlease select your region North AmericaCountry USA‌I loaded 3 pics for you to see who I am and the Jango gear I lost 60 of mk6 ath. medpacs,..

glados-013 · Answer

@GrampaTim76&nbsp;

Hey thanks for the report!
What does it look like when you inspect the Furnace component?

I attached an example:&nbsp;

grampatim76 · Answer

looks like this,....see attached

glados-013 · Answer

@GrampaTim76 Thanks! I wanted to see if you had made 3 medpacks but lacked the stun cuffs.

So either the gear disappeared, or you accidentally installed it on another character. You could reach out to customer support for help, or wait until Monday when the QA support on this board returns.

grampatim76 · Answer

I did NOT install on another toon,....I have been a player of SWGOH for 4 years.how do I contact customer support,...I need and email address please.,...or phone number please.

grampatim76 · Answer

If someway I could get the 60 of the mk6 ath.medipacs back ,...then I don't have to spend 2 weeks re-doing the gear.see attached pic of what I need back.

Forum Discussion

Lost 60 mk6 ath. medpacs gearing up Jango level 12

7 Replies

About SWGOH Technical Issues

Recent Discussions

Lag in game

GAC is Broken.

Lost Disguised Clone Trooper's Clever Ruse zeta

I don't get the double drops

Haven't been able to login for 2 days