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AiraViszla
19 days agoNew Novice
Cannot get in game since the update. Everything worked fine till had to update new client.
- EA_Lanna16 days ago
Community Manager
Hi AiraViszla,
I'm sorry to hear that. Is there an error message popping up when you try to load into the game? Are you able to get past the initial loading screen?
- EA_Lanna
- AiraViszla15 days agoNew Novice
No error message or anything.
- EA_Lanna13 days ago
Community Manager
Hi AiraViszla,
Ok, there are some troubleshooting steps I can suggest to help flush out cached data and help things sync up again. They'll be different depending on what device you're playing from. To share the relevant steps, please let me know:
- If you are playing on iOS, Android or PC?
- If your game was backed up at any stage before the loading issues happened?
- EA_Lanna
- AiraViszla15 days agoNew Novice
It goes to loading screen and just stays there and can't get in. Everything was fine before the patch.
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