Hi folks,
Delighted to share that this issue should now be resolved.
Thank you for your patience while we worked on this for you!
- EA_Lanna
Cannot get in game since the update. Everything worked fine till had to update new client.
Community ManagerHi AiraViszla,
I'm sorry to hear that. Is there an error message popping up when you try to load into the game? Are you able to get past the initial loading screen?
- EA_Lanna
No error message or anything.
Community ManagerHi AiraViszla,
Ok, there are some troubleshooting steps I can suggest to help flush out cached data and help things sync up again. They'll be different depending on what device you're playing from. To share the relevant steps, please let me know:
- EA_Lanna
It goes to loading screen and just stays there and can't get in. Everything was fine before the patch.
Community ManagerHey AiraViszla,
It's been a while since this thread was last active. I hope that means everything is running smoothly now. I'll close this thread out here, and if something changes or new questions come up, please don't hesitate to start a fresh thread or pop into an existing live one. 😄
Happy Gaming o/
