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peter21adrian's avatar
peter21adrian
Seasoned Novice
10 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    8 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

ScottDulea's avatar
ScottDulea
Rising Novice
15 days ago

Same for me. 2025/07/07 14:00 Japan time Same as you guys. When I try to play the game on my iPhone, it doesn't go past the illustration on the boot screen. I'm stuck and don't know what to do. (Translated to English for my Japanese friend). 

owvtwlomi9qa's avatar
owvtwlomi9qa
Seasoned Newcomer
15 days ago

こんにちは。

お返事をありがとうございます。

こちらはやっとゲームにログインできる様になりましたが、何が原因か分からないままログイン可能になりました。

また同じ症状が出るかも知れない不安は、続いています。

皆さんも快適にゲームが楽しめる様に祈っています。

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