Hi folks,
Delighted to share that this issue should now be resolved.
Thank you for your patience while we worked on this for you!
- EA_Lanna
Anyone have advice or a way to recover a SWGOH. Had 2 separate accounts both tied to different EA accounts and one of them got merged to the other and I cant access my main account. Multiple in game chats have been incredibly frustrating. Even provided proof of purchases for the lost account.
Community ManagerHi there. I'm not sure if this is something we can fix. You'll need to open a case with an advisor to have this investigated. Please follow the instructions here to do that. Thanks!
Working with in game advisors right now. It seems my main account is floating in the either right now. Have the player ID, ally code, and receipts from purchases for the account so I am hoping there can be some resolution. Had a few Light Speed Bundles I am dreading will be lost.
Went through EA support on the main page twice now and have been continuously referred to the in-game advisors so I had to create new account just to access that. incredibly frustrating to say the least.
