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EA_Lanna
Community Manager
15 days agoHi AiraViszla,
I'm sorry to hear that. Is there an error message popping up when you try to load into the game? Are you able to get past the initial loading screen?
- EA_Lanna
AiraViszla
14 days agoNew Novice
No error message or anything.
- EA_Lanna12 days ago
Community Manager
Hi AiraViszla,
Ok, there are some troubleshooting steps I can suggest to help flush out cached data and help things sync up again. They'll be different depending on what device you're playing from. To share the relevant steps, please let me know:
- If you are playing on iOS, Android or PC?
- If your game was backed up at any stage before the loading issues happened?
- EA_Lanna
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