Forum Discussion

peter21adrian's avatar
peter21adrian
Seasoned Novice
15 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    13 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Shwshnkr2dmption's avatar
Shwshnkr2dmption
Seasoned Newcomer
16 days ago

When loading, the game does not connect to Google Play Services and goes straight to a level 1 account! I tried erasing the cache, i did even erase game data but nothing works! And nobody bothered making an announcement or fix the issue.. this is frustrating

ChrisY2C's avatar
ChrisY2C
New Traveler
16 days ago

Several other users report the same issue. Started yesterday around the evening.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,260 PostsLatest Activity: 6 minutes ago