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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
5 months ago

Hi b902db36bebfadd0​, 

Ok, you may be able to recover the progress. Was your game backed up before the loading issues happened? 

- EA_Lanna

teddyfang86's avatar
teddyfang86
Seasoned Newcomer
5 months ago

i have a login issue today... my google play game and my device not connect...
i lost my account today... i lost my friend too... so sad... can help?

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