Hi folks,
Delighted to share that this issue should now be resolved.
Thank you for your patience while we worked on this for you!
- EA_Lanna
There are several people (including me) reporting issues to access the android accounts today. No feedback so far and a TB is on going.
Not able to get access to my account, not even after cleaning cache, reinstalling app or even using android emulator (Bluestacks) on pc.
Always getting the new account tutorial and no option to connect to real account. Using Google play to start app also didn't solve it.
Feedback and quick resolution needed.
+1. I've been experiencing the same issue for the past 8 hours. Have tried the same troubleshooting steps, except I did not try BlueStacks. I am able to connect using the PC client, but this is greatly affecting my ability to have access to play the game today. On my android phone, I have no option to connect my Google play account. Please help! My ally code is 548-224-219
It's been 15+ hours for me
