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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

190kqwvldwwc's avatar
190kqwvldwwc
Seasoned Novice
6 months ago

The swgoh game loads but can not read data from Google play.  Swgoh forces me to start as a brand new player.  Google play data shows up on other games though so wondering if it is an EA connectivity issue? 

Player_ag993gk5's avatar
Player_ag993gk5
Rising Traveler
6 months ago

Saddest thing is that there are more than 18 hours from issue started and still not a single reply from any mod or whatever. Total silence. 

  • mwtmkt11aei1's avatar
    mwtmkt11aei1
    New Rookie
    6 months ago

    Yeah, that is INFURIATING! And as I've said in my own post...this has happened before, this year...and we got nothing by way of compensation!! And radio silence. Very, very poor!

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